Privacy policy

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Last updated: Jul 16, 2026

1. Who We Are

This website, keylogistics.com.tr (the "Website"), is operated by Key Depolama Lojistik Ticaret A.Ş. ("KeyLogistics", "we", "us"), a company registered in Türkiye.

Registered address: Alsancak Mahallesi, 1476 Sokak, No:1 D:1, Tibaş İş Merkezi, Konak, 35220 İzmir, Türkiye
Tax ID: 5482523241 — Kordon Tax Office
Email: info@keylogistics.com.tr

KeyLogistics is the data controller of the personal data collected through this Website within the meaning of the Turkish Personal Data Protection Law No. 6698 ("KVKK") and, where applicable to visitors from the European Union, the EU General Data Protection Regulation ("GDPR").

2. What Data We Collect

Data you provide to us. When you use our contact form or quote request form, we collect the information you submit: your name, company name, country, email address, phone number, shipment details (route, cargo type, weight, volume, dimensions), and any message you write. If you upload documents with your request (such as MSDS sheets, packing lists, or commercial invoices), we receive the contents of those files.

Data collected automatically. When you visit the Website, we collect certain technical data through cookies and similar technologies — including your IP address, browser type, device information, pages visited, and how you interact with the Website. This only happens with your consent where required. See our [Cookie Policy] for full details.We do not knowingly collect data from anyone under the age of 18, and this Website is not directed at children.

3. Why We Process Your Data

We process your personal data for the following purposes and on the following legal grounds:

To respond to your inquiries and quote requests — processing is necessary for taking steps prior to entering into a contract, at your request.

To perform and manage logistics services if you become a customer — processing is necessary for the performance of a contract.

To measure and improve the Website, and to run advertising on Google, Meta (Facebook/Instagram) and LinkedIn — based on your consent, given through our cookie banner. You can withdraw this consent at any time.

To comply with our legal obligations — including tax, commercial, customs and transport regulations applicable to our business.

To establish, exercise or defend legal claims — based on our legitimate interests.We do not use your personal data for automated decision-making or profiling that produces legal effects concerning you.

4. Cookies and Advertising Technologies

With your consent, this Website uses:

Google Analytics 4 — to understand how visitors use the Website

Google Ads — to measure and improve our advertising campaigns

Meta Pixel — for advertising measurement and audience building on Facebook and Instagram

LinkedIn Insight Tag — for advertising measurement and audience building on LinkedIn

These tools may set cookies and process your IP address and browsing behavior.

No advertising or analytics cookies run before you give consent through our cookie banner, and you can change your preferences at any time via [Cookie Settings].

Full details, including cookie names and durations, are in our [Cookie Policy].

5. How We Share Your Data

We do not sell your personal data. We share it only with:

Service providers that make the Website and our communications work: our hosting provider, email service provider, and IT support — bound by confidentiality and data processing obligations.

Advertising and analytics partners (Google, Meta, LinkedIn) — only with your consent, as described above.

Our group company Key Logistics S.R.O. (Brno, Czech Republic), where your inquiry relates to our European operations.

Public authorities where disclosure is required by law.

Form submissions, including uploaded documents, are transmitted to us by email and are not stored in an external CRM system.

6. International Transfers

Your data may be transferred outside Türkiye — in particular to Google, Meta and LinkedIn (which may process data in the EU and the United States), and to our group company in the Czech Republic. Where such transfers occur, we rely on your explicit consent and/or the safeguards available under applicable law, including standard contractual clauses and, for US providers, the EU–US Data Privacy Framework where certified.

7. How Long We Keep Your Data

We keep inquiry and quote request data for as long as needed to handle your request and, where a business relationship follows, for the duration of that relationship. Where the law requires longer retention (such as commercial and tax legislation), we retain data for the legally mandated period. Data that is no longer needed is securely deleted.

8. Security

We apply appropriate technical and organizational measures to protect your personal data — including encrypted transmission (SSL/TLS), access controls, and information security practices certified under ISO 27001:2022. No method of transmission over the internet is completely secure, but we work to protect your data in line with industry standards.

9. Your Rights

Under KVKK Article 11 and, where applicable, the GDPR, you have the right to:

Learn whether your personal data is processed, and request information about it

Request access to, and a copy of, your personal data

Request correction of incomplete or inaccurate data

Request deletion or destruction of your data, subject to legal retention requirements

Object to processing, including processing based on legitimate interests

Withdraw your consent at any time, without affecting the lawfulness of prior processing

Request data portability, where processing is based on consent or contract and carried out by automated meansLodge a complaint with the competent supervisory authority — in Türkiye, the Personal Data Protection Authority (KVKK Kurumu); in the EU, your local data protection authority

To exercise any of these rights, contact us at info@keylogistics.com.tr or by post at our registered address above. We respond to requests within the timeframes required by applicable law (30 days under KVKK).

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always available on this page, with the "last updated" date shown above. Material changes will be highlighted on the Website.

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Privacy policy

1. Who We Are

2. What Data We Collect

3. Why We Process Your Data

4. Cookies and Advertising Technologies

5. How We Share Your Data

6. International Transfers

7. How Long We Keep Your Data

8. Security

9. Your Rights

10. Changes to This Policy

"Just ahead of the curve"

Road Freight

Air & Ocean Freight

ADR & Dangerous Goods

Port Services & Intermodal

Project Cargo

Warehousing & Distribution

Not sure which service fits?

Road Freight

Air & Ocean Freight

ADR & Dangerous Goods

Port Services & Intermodal

Project Cargo

Warehousing & Distribution

Not sure which service fits?

Search

Privacy policy

1. Who We Are

2. What Data We Collect

3. Why We Process Your Data

4. Cookies and Advertising Technologies

5. How We Share Your Data

6. International Transfers

7. How Long We Keep Your Data

8. Security

9. Your Rights

10. Changes to This Policy

"Just ahead of the curve"